PRIVACY

INTRODUCTION

• This policy summarises the key points about how VILLAVERDE LTD collects, uses and discloses personal data and ensures compliance with applicable laws and regulations.
• This policy applies to Abrissi S.r.l. and our sister company in UK, Villa Verde Limited (Company number 04811243).

VILLAVERDE LTD & ABRISSI S.r.l values the personal information that is entrusted to us by our customers.  It is extremely important to us that we uphold that trust in the way in which we handle, use, store and protect personal data. We are committed to adopting high standards in our protection of data and in addressing privacy concerns.

This statement explains how we use information you give us and the ways in which we protect your privacy. We may be required to change it from time to time so we recommend checking this statement occasionally.

This privacy statement applies to the information you give to us when you purchase goods from us and also when you use our web sites:  abrissi.com & villaverdeltd.com 

Please note that wherever we link to other sites not covered by this privacy statement we will title links appropriately so the user is aware that they are being forwarded to a third party site.

 


WHAT IS PERSONAL DATA?

Personal data is information (including opinions) which relates to an individual and from which he or she can be identified either directly or indirectly through other data which the firm has or is likely to have in its possession. These individuals are sometimes referred to as data subjects.

PRINCIPLES OF DATA PROTECTION

Personal data is information (including opinions) which relates to an individual and from which he or she can be identified either directly or indirectly through other data which the firm has or is likely to have in its possession. These individuals are sometimes referred to as data subjects.

Principles of Data Protection

Data protection legislation requires that personal data must:

• be processed fairly, lawfully and transparently;
• be obtained for specific and lawful purposes;
• be kept accurate and up to date;
• be adequate, relevant and not excessive in relation to the purposes for which it is used;
• not be kept for longer than is necessary for the purposes for which it is used;
• be processed in accordance with the rights of individuals;  

• be kept secure to prevent unauthorised processing and accidental loss, damage or destruction.

We treat all personal information (which means any data from which you can be identified, including your name, address, email address etc.) that you provide to us, or that we obtain from you, in accordance with the provisions of applicable data protection legislation.

We use appropriate technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We also maintain log files that allow us to record visitors’ use of the site. Log files provide us with statistical information on how people use the site and what content people are viewing. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

THE INFORMATION WE COLLECT AND HOW IT IS USED

As a company the type of data we collect and process falls into one of the following categories:

• Personal data obtained and created in relation to the supply of our goods;
• Personal data relating to users of our websites.
• Personal data relating to subscribers to our newsletters and other promotional materials.

 

• Personal Data obtained and created in relation to the supply of our goods.

This data will include your name and contact information as well as financial information (payment card details) which you use to purchase our goods. We will use and store this information to process your order and to supply you with our goods. We will keep details of your order (excluding payment details) for an appropriate period of time for purposes of aftercare and any queries raised by you about the products. We may share your contact information with third parties such as delivery companies or installers. The lawful basis for processing this data is performance of a contract with you.

• Personal data relating to users of our website

This data will include any contact information which you submit to us via the website “contact us” facility. It will also include technical data about your visit to the site including your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. We may share this data with the website hosting provider. We process this data to administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) and to deliver relevant website content to you. The lawful basis for processing this data is our legitimate interests (to study how customers use our website, to develop our site and service, to grow our business and to inform our marketing strategy).

• Personal data relating to subscribers to our newsletters and other promotional materials

This data will include your contact information to which we send our newsletter and other information such as business information (email address, job title, who you work for). We will use this data to contact you with our newsletter or other communications such as product information and event invitations which we think are relevant to your interests and in line with your preferences. We may share this data with MailChimp (or similar organisations) who administer our email updates and newsletter on our behalf. The lawful basis for processing this data is consent and our legitimate interests (namely to grow our business and to inform our marketing strategy).

USE OF COOKIES

Cookies are pieces of data that are often created when you visit a web site and are stored in the cookie directory of your computer either temporarily or permanently. We only set first party cookies that aid in your use of the site and Google Analytics cookies which track web use but DO NOT collect any personal user data.

DISCLOSURE OF USERS' PERSONAL DATA TO THIRD PARTIES

Please note that we will share personal data with our sister company, ABRISSI SRL. We do not disclose your personal data to any third parties outside of the VILLAVERDE network without your permission or where we need to do so to selected third parties for the performance of our contractual obligations (for example to delivery companies so we can arrange to send you your purchased goods) or where we are required to do so by law.

KEEPING YOUR DATA SECURE

We have put in place appropriate physical and electronic measures to safeguard and secure the personal data that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.

Only authorised employees will have access to your personal information. All employees who have access to your personal data are contractually obliged to respect the confidentiality of your personal data.

While we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us. In this regard, we urge you to take every precaution to protect your personal data while you are on the Internet.

CONTACTING US AND ACCESS TO PERSONAL DATA

You have the right to request a copy of the information we hold on you. You may also request amendments to any personal data that we are holding about you which is factually inaccurate.
To request a copy of your personal information, contact us using the details below. You will be expected to provide proof of identity.

If you have any other questions or concerns about our privacy statement and practices, please contact us at info@villaverdeltd.com